Privacy policy
UNIQUE FASHION CAMDEN
we respect your privacy and are committed to protecting the personal information you provide when you visit our website, contact us, or place an order.
1. Information We Collect
When you use our online store, we may collect information that you provide to us, such as:
- Your name
- Billing and delivery address
- Email address
- Phone number
- Order and purchase information
- Information you provide when contacting us
- Any other information you voluntarily provide
We may also receive basic technical information when you visit our website, such as information about your device, browser, and website activity.
2. How We Use Your Information
We use personal information to:
- Process and fulfil your orders
- Arrange delivery of your purchases
- Process returns, refunds, and exchanges
- Respond to customer enquiries
- Provide customer support
- Communicate with you about your orders
- Maintain and improve our website and services
- Detect and help prevent fraudulent or unauthorised activity
- Comply with applicable legal obligations
3. Payment Information
Payments for orders are processed securely through our payment processing services.
We do not need to store your complete payment card details ourselves. Payment information is handled by the relevant payment processor in accordance with its privacy and security practices.
4. Sharing Your Information
We may share information when necessary to operate our store and provide our services, including with:
- Delivery and shipping providers
- Payment processing providers
- Website and technology service providers
- Fraud prevention or security services
- Government authorities or other parties where required by law
We do not sell your personal information.
5. Cookies
Our website may use cookies and similar technologies to help the website function properly, remember preferences, understand how visitors use the website, and improve the shopping experience.
You may be able to manage or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.
6. Marketing Communications
If you choose to subscribe to marketing communications, we may use your contact information to send you information about products, offers, or updates.
You can unsubscribe from marketing communications at any time by following the unsubscribe instructions included in the communication or by contacting us.
7. Protecting Your Information
We take reasonable measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
8. How Long We Keep Information
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, handling returns and refunds, maintaining business records, resolving disputes, and meeting applicable legal requirements.
9. Your Privacy Rights
Depending on your circumstances and applicable law, you may have rights regarding your personal information, including the right to:
- Request access to information we hold about you
- Request correction of inaccurate information
- Request deletion of certain information
- Object to or restrict certain processing
- Withdraw consent where processing is based on consent
- Request information about how your personal information is used
To make a privacy-related request, please contact us using the details below.
10. Children's Privacy
Our website is not intended to knowingly collect personal information from children without appropriate consent where required by law.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, practices, or legal requirements.
The updated version will be posted on this page with a revised Last Updated date.
12. Contact Us
If you have questions about this Privacy Policy or how your personal information is handled, please contact us:
Unique Fashion Camden
UNIT 2 GROUND FLOOR, Camden Lock Pl
London NW1 8AG
United Kingdom
Email: mail.unique.fashion.camden@gmail.com
Phone: +44 20 3441 3410
Opening Hours: Monday–Sunday, 10:00 AM–7:30 PM